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Frequently Asked Questions

Check out our FAQ page for information on shipping, returns and materials.

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Have a problem with your order?

Still have questions? Reach out on our contact page or e-mail us at:

TheFitzyGlitz@gmail.com

Materials

Fitzy Glitz Pieces

Fitzy Glitz is your go-to destination for exquisite handmade jewelry that reflects individuality and style. Each piece is crafted, using a variety of materials including glass, clay, plastic, and metal, ensuring uniqueness in every creation. Our passion for fashion jewelry shines through in the intricate designs and attention to detail. Discover the perfect accessory to elevate your wardrobe at Fitzy Glitz, where creativity meets craftsmanship.

Shipping

Handling and shipping time

  • Please allow 3-5 business days for our team to process your order. Orders received after 4 PM ET will be processed on the next business day.

  • Shipping carrier: We typically ship via USPS and UPS do not ship on U.S. holidays.

  • Shipping times: Once processed, orders shipped within the U.S. typically arrive within 7 business days. International orders typically arrive within 14 business days.

  • If there’s a delay in your order, please check the tracking information provided in your order confirmation email. We cannot be responsible for carrier or customs delays.

Returns

Returns

Thank you for shopping at Fitzy Glitz!

We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges

  • Your item must be unused and in the same condition that you received it.

  • The item must be in the original packaging.

  • To complete your return, we require a receipt or proof of purchase.

  • Only regular priced items may be refunded, sale items cannot be refunded.

  • If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

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